WE’RE HERE TO HELP
A little help
for your next hand.
Contact support
Include your player ID, app version, device model, the time of the issue and a description of what happened. A screenshot can help. Never send your password, verification code or complete payment details.
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Connection trouble?
Keep the app open while it reconnects. Check your internet connection and let the table restore before sending another move. A room that has already closed cannot be resumed.
Joining friends
Ask the room owner for the current room code. Watching and taking a seat are different actions: check the entry conditions and quote before agreeing to play.
Account & privacy
For account deletion, visit the account deletion page. You can also read our privacy policy and terms of service. Deleting an account removes access to the shared game account and wallet.